Privacy Policy – KATIVEX

At KATIVEX, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

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📊 Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

• Web browser type
• IP address
• Time zone
• Cookies and tracking data

When you place an order or attempt to make a purchase, we may collect:

• Full name
• Billing and shipping address
• Payment information (processed securely)
• Email address
• Phone number

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🛒 How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Communicate with you regarding your purchase or support requests
• Prevent fraudulent transactions and ensure security
• Improve our website, products, and customer experience

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🔄 Sharing Your Information

We only share your information with trusted partners necessary to operate our business, including:

• Shopify (our e-commerce platform)
• Secure payment processors
• Shipping partners for delivery

We do not sell, trade, or rent your personal information to third parties.

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🔒 Data Security

We take appropriate security measures and follow industry best practices to protect your personal data from unauthorized access, misuse, or disclosure.

All sensitive payment information is encrypted and handled securely by trusted payment providers.

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🍪 Cookies

We use cookies and similar technologies to:

• Enhance your browsing experience
• Analyze website traffic
• Improve functionality and performance

You can disable cookies through your browser settings at any time.

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👤 Your Rights

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data

To exercise these rights, please contact us using the details below.

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🔄 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Updates will be posted on this page.

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📞 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@kativex.com
📱 Phone / WhatsApp: +1 804-535-9299
⏰ Support Hours: Monday – Saturday, 9 AM – 9 PM

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🤝 Your Trust Matters

At KATIVEX, we are committed to protecting your privacy and ensuring a safe and secure shopping experience every time you visit our store.